Flooded Basement = No Fun

11/1/2023 (Permalink)

Have your ever had to deal with a flooded basement? If you have, you know that it is no fun!!

While it seems very unlikely right now due to the lack of rain we have been getting in the area, all it can take is a short stretch of heavy rain to create a disaster of a basement.

If you ever do have to deal with a flooded basement, make sure you call a restoration company with the experience needed to tackle this type of water damage. You definitely want to ensure you have professionals who are trained to clean and restore your property as well as check for serious problems that can occur, such as mold buildup. 

At SERVPRO of Henry and Spalding Counties and SERVPRO of Henry, Spalding, Butts and Clayton Counties, our crews have the necessary equipment to pump out the water from your basement and start the drying process.

Make sure to not leave standing water for a long period because as mentioned above, basements are prime spots for mold to spread, and this can become a serious issue over time in an area. 

Make sure to clean the gutters regularly, invest in a good sump pump, buy flood sensors (choose one where you get alerts sent straight to your phone), and protect basement windows with a window well cover.

Hire a qualified flood restoration company like SERVPRO of Henry, Spalding, and Butts Counties and SERVPRO of Clayton County to help with your flooded basement- 678-432-3003.

Cleaning Your Gutters Is Like Brushing Your Teeth

11/2/2022 (Permalink)

Clogged gutters cannot not serve their purpose when they look like this.

As your local SERVPRO of Clayton County franchise, our professionals are ready and available 24/7/365 to assist you when you need us most, as it relates to water damages to your home or place of business. While it is extremely important to our organization to be that helping hand to you, it is just as important that we play a part in helping you prepare for the unknown. Unfortunately, no one knows when disaster will strike, but there are some things you can do each year to be prepared, especially as storm season comes and goes. 

In our business, we have seen far too many valuables become ruined because they were not properly stored in your home. Google offers great options for storage containers and taking a few minutes to online-purchase several of these is well-worth your time. Once you receive your containers, we recommend going through your home and placing photo albums, books, family heirlooms, and other precious valuables in the containers-- dry, of course. 

Even though this may seem obvious, schedule an semi-recurring calendar reminder on your phone to remind yourself when it's time to clean. More often than not, those seasonal, decorative items that get tucked in that unseen corner of that room on the other end of the house. In the event of a water damage, you will likely not have time to clear these areas that collect items throughout the year. 

And your gutters! While it comes at the expense of a couple hundred dollars typically, having your gutters periodically cleaned out each year is essential to protecting your home from heavy rains. If your gutters are clogged, they cannot serve their purpose in funneling water away from the foundation of your home. Take the time to schedule a professional to come out and clean your gutters for you. Cleaning your property's gutters is like brushing your teeth! Think about it! 

SERVPRO of Clayton County technicians are trained to deal with any water damage disaster.

Water damage? Call us today at 678-432-3003.

When Experiencing a Flood Loss, Respond Quickly!

11/2/2022 (Permalink)

With SERVPRO's top-of-the-line water extraction and drying equipment, we can make your basement like this "Never Even Happened."

You cannot always predict a water loss occurring at your home, but you can take measures of being prepared to deal with the damage efficiently, and this preparation can be the difference of being displaced from your home for several weeks, as opposed to a few days. 

Even though residents from the Clayton County area of Georgia do not experience real threats from flood damage as the annual precipitation measurements are on the low end of 16 inches per year. However, flooding can occur from a myriad of situations. Basements to homes are especially known for experiencing the most damage from such tragic events as flooding from a heavy rain. The hard truth: a flooded basement, if not handled quickly and properly, can jeoparize the health of your family and loved ones. It is worth making a call to your local SERVPRO professionals here at SERVPRO of Clayton County, as we are "Faster to Any Disaster."

Things to remember about your Pros in Green:

1. We are available to assist 24/7/365.
2. We are a Preferred Vendor to most National Insurance Carriers.
3. Our industry-certified, SERVPRO Technicians are highly-trained in Water Restoration techniques and procedures.
4. SERVPRO is home to your advanced inspection and Water Extraction Equipment

Has your basement or other parts of your home experienced a flood loss? Call us today. 

As your local SERVPRO of Henry, Spalding, Butts and Clayton Counties franchise, we're ready to help-- 678-432-3003

Hidden Water Damage

7/19/2022 (Permalink)

The problem with water damage is that even a small leak has the potential to cause huge and expensive issues if left untreated. The damage can affect your home’s air quality, sagging problems, structural issues, etc. Our professional advice is to handle any water damage right away, no matter how small it may seem. SERVPRO of Henry, Spalding, Butts and Clayton Counties has the necessary training, equipment and experience to mitigate any water damage. Utilizing the right kind and number of equipment on a job makes all the difference. Our crews can start the drying process immediately after arriving at your door. Some of the most common equipment used are moisture meters, moisture sensors, foggers, air movers, dehumidifiers, air scrubbers, injectdry and other specialized equipment. All of this is used by our Technicians to make it “like it never even happened.” If you have water damage, please call SERVPRO of Henry, Spalding, Butts and Clayton Counties at 678-432-3003.

Higher water bill? Could be a sign of water damage

7/7/2022 (Permalink)

If you recently looked at your water bill and noticed a significant increase without any change in your household water use, it could be that you are dealing with a hidden leak somewhere in your home. Hidden leaks can increase water bills by an average of 10%.

Hidden water damage creates huge problems for homeowners. It could be something that has been going on long term, behind walls and under floors. It is important to call a trusted plumber as soon as possible, to identify and fix the source. After the leak is fixed, you need to call SERVPRO of Henry, Spalding, Butts, and Clayton Counties to help you remediate the water damage. Hidden water damage can quickly turn into mold and a bigger problem for homeowners. We are available to help with any water damage 24 hours a day, 7 days a week- Call 678-432-3003

What are the different categories of water damage?

5/19/2022 (Permalink)

Did you know there are different categories of water and different ways of handling water damage depending on the type? Water damage is more common than people realize. Approximately 14,000 water damage emergencies happen every day, both commercial and residential.

As stated by the IICRC (Institute of Inspection Cleaning and Restoration Certification), which certifies and sets the standards for the cleaning and restoration industries such as SERVPRO, there are three categories of water that you need to be on the lookout for.

• Category 1 Water: This form of water comes from a clean and sanitary source (faucets, drinking fountains, showers, etc.) and does not pose a hazard if consumed by humans.
• Category 2 Water: This category of liquid is also referred to as “grey water” and contains a significant degree of chemical, biological or physical contaminants. If ingested by humans, this type of water can cause illness. Common examples of category 2 water include losses from toilet bowls, water discharge from dishwashers or washing machines, and sump pump failures.
• Category 3 Water: Refers to the worst classification of water and is known to be grossly unsanitary. It is also called “black water,” and it could cause severe illness or even death if ingested. Sources of this type of water include sewer backup, flooding from rivers or streams, and ground surface water or standing water.

If you ever run into a situation where you are dealing with any of these categories of water, give SERVPRO of Henry, Spalding, Butts Counties and SERVPRO of Clayton County at 678-432-3003 and let us handle this disaster for you!

Water Damage in Basements

2/1/2022 (Permalink)

Water Damage in basements is a common occurrence in Georgia. Issues with the draining system, foundation cracks, and heavy rains are some of the most common reasons this area of the house is prone to flooding.

If you see damp areas in your basement, try to determine the source. Make sure the drain is not clogged. Seal any cracks you see on the walls and floors with a water sealant found in all hardware stores. Try to ventilate the area by opening windows and doors and turning fans on to speed up the drying process.

If it is safe to do so, go outside and inspect the area around the basement to make sure that water is flowing away from the structure and not into the basement. A new draining system or sump pump may have to be installed. Another important step is to make sure the gutters are clean, and they should be pointing away from the foundation of the home.

If the water damage in the basement is extensive, call a professional company to help with the water remediation process. This should be done quickly in order to prevent mold from forming.

SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County has more than 20 years in the restoration business to help you quickly deal with your basement cleanup. We are available 24/7, just call 678-432-3003.

Dealing with a flooded basement?

11/8/2021 (Permalink)

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County... let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 678-432-3003

Your Property in Clayton County and Water Damage

11/1/2021 (Permalink)

We have experienced a high number of calls due to the heavy rains in the area. Although some water messes are completely unavoidable, there are some things that homeowners can do in order to avoid extensive water damage in their Clayton County homes that can reduce the final repairs bill.

Three things homeowners should do to prevent water damage

1. Store Valuables

We all know that some storm damage and leaks cannot be predicted, but the best way to prevent water from destroying your effects is with proper storage. We suggest going through your home and storing your most valuable possessions, such as photo albums, books, or family heirlooms, in plastic storage bins. Make sure that everything stored inside the bins is completely dry.

2. Periodic Cleaning

It is common for homeowners to designate a closet, or the attic, or even a basement corner for things that they will get to it when there’s free time. By the end of the year, is a pile of Easter décor, Christmas boxes, summer clothes, etc. It is the typical “out of sight, out of mind” mentality most of us are guilty of. But when a big storm event or major water damage happens in your home, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

3. Gutters

Having your gutters cleaned is essential during storm season because they help guide water away from the home and foundation. Clogged gutters can be extremely costly to homeowners. Without anywhere to go, the water will backflow into your home, causing significant water damage. Make it a priority to regularly clean gutters and if you can afford to do so, have them professionally maintained throughout the year.

SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County technicians are trained to deal with any water damage disaster.

Water damage? Call us today at 678-432-3003.

3 Tips to Prevent Water Damage in Your Home

7/22/2021 (Permalink)

With a summer that has been full of so much rain in Henry and Clayton County, reports of water damage have been extremely high. Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from the water!

2. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

3. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

If you have any questions about what to do until help arrives, call SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County at 678-432-3003.

Save your furniture after a water damage

7/9/2021 (Permalink)

If you recently experienced a water damage due to flooding, a broken pipe, etc. we know how painful it is to see all your precious furniture and possessions completely ruined. How much of your furniture can be saved after a water damage would depend on how long it was exposed to standing water. The faster you can remove the items, the higher the probability of been salvageable.

Here are some tips on how to help save your furniture from further water damage. 

Inspect the furniture and determine what can be saved. Wipe excess water from wood furniture and let it dry completely. You can turn on a fan or the AC to help speed up the drying process. Place aluminum foil or wood blocks between furniture legs and any wet surface like a wet carpet or rug. Use a good disinfectant to get rid of bacteria that might have been present in the water.

Call a professional residential water remediation team like SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County to help you get your home and your possession to their preloss condition. Call us today at 678-432-3003 to learn more about what we can do for you.

Going on Vacation? Do these things before leaving

5/24/2021 (Permalink)

We get a lot of calls from people dealing with a major water emergency after coming back from vacation. The water could have been running for days non-stop. The longer the damage goes undetected (usually more than 72 hours), the greater the risk of major water mitigation needed in the home.

We have a few steps you can take before leaving your home to minimize the risk of damage.

• Inspect your roof for missing or lose shingles (especially if your roof is older than 5 or 10 years)
• Clean gutters and downspouts- If it is not safe for you to do so, have them professionally cleaned.
• Check that your sump pump is working like it is supposed to.
• Inspect appliances for leaks and replace old hoses.
• Install water detectors. There are many products available in stores that will connect to Wi-Fi and instantly alert you of a water leak.
• If you are going to be gone for an extended period, let a family member or neighbor know, and explain where the main water shut off is in case of an emergency.

If you have concerns about water damage and mold in your property, call SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County at 678-432-3003 and let us help you.

Water Damage Tips for Homeowners

2/5/2021 (Permalink)

If you’ve never had to deal with water damage, it could be hard to know where to start. SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County has some tips for property owners.

• The first thing you should do is shut off the water source (only if it is safe to do so)
• DO NOT use your regular vacuum to remove water
• Get your mop out and remove excess water
• Blot damp surfaces
• Place aluminum foil or blocks under furniture legs
• Do not put cushion covers in the washing machine
• Let leather goods dry at room temperature
• If colorful area rugs are wet, remove them from the carpet
• If there is a chance that the ceilings are wet, do not turn light fixtures or fans on

The key to minimize water damage is to act fast. IF you have any questions or need help with the drying process, contact SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County at 678-432-3003.

The risks of mold after water damage

11/10/2020 (Permalink)

If homeowners do not deal with unattended water damage quickly, in as little as 24 to 48 hours mold can become a problem and cause major damage in your residence or business; that is why it is so important to address any signs of mold immediately.

SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County professionals have the training, protective gear, and specialized equipment necessary to handle any size mold problem. One of our Mold Remediation Managers will inspect the damage for visible signs of what appears to be microbial growth, prepare a remediation proposal, and once it is approved our crew will start the process of remediating the affected area.

If you have concerns about water damage and mold in your property, call SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County at 678-432-3003 and let us help you.

Water damage due to severe storm

11/4/2020 (Permalink)

If you need us call us at 678-432-3003

At SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County, we get a lot of calls after a storm passes through our area. A lot of roofs get damaged and homeowners need help with tarps, boarding up damaged windows and walls, and drying their home.

After a storm, pay close attention to your ceiling. If you start seeing paint blisters or dark spots, check your attic for signs of wet insulation and call a roofer to inspect missing shingles or holes due to falling branches.

If you think you have water damage, call a reliable company with the necessary experience to deal with any size water disaster.

After a storm, take action and call SERVPRO of Henry and Spalding Counties, and SERVPRO of Clayton County at 678-432-3003. We are available 24 hours a day, 7 days a week (including holidays).

How to deal with a contaminated water damage

7/28/2020 (Permalink)

If you have any questions, call us at 678-432-3003

Contaminated water, sometimes called black water or category 3 water, is extremely unsanitary.  

Calling an experienced company to deal with this type of damage can increase the chances of successfully restoring your home or business to its preloss condition. Do not touch anything that has been in contact with sewage, seawater, or standing water with your bare hands. If you must enter the affected area, please consider wearing gloves, boots, and a face mask to avoid contact with contaminated items and prevent exposure to unknown hazards.

If you are dealing with this type of water damage, do not take unnecessary risks and call the experts at SERVPRO of Henry and Spalding Counties and SERVPRO of Clayton County at 678-432-3003.

Note: If you believe you have been exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Call your local health department or doctor.

Steps to take after experiencing a water damage

7/10/2020 (Permalink)

Seeing your home with standing water, sagging ceilings, or damaged floors can be a traumatic and stressful experience. There are a few things you can do while waiting for SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County to get there. First think you should do is shut off the water. If there is a lot of standing water, you can move things to higher ground, or other rooms that were not affected. Document the damage by taking pictures, you never know if you might need them later. Avoid using electricity of any appliances, if you think it necessary, turn off the power completely. 

Our highly trained professionals are prepared to deal with any type of water damage. They will come to your home do a walk-through assess the damage and determine a plan of action. You can talk to them about any concerns you might have, and they will answer all your questions. After the work has been completed, we will schedule a final walk through to ensure your satisfaction.

Call SERVPRO of Henry & Spalding Counties and SERVPRO of Clayton County today- 678-432-3003

Thermal Imaging Technology

5/29/2020 (Permalink)

Thermal Imaging Camera at work

When our technicians scope a job, they use state of the art technology to detect moisture found in wet materials like walls, ceilings, floors, etc. At SERVPRO of Henry and Spalding Counties, and SERVPRO of Clayton County, we use Thermal Imaging Cameras (Infrared cameras) to find hidden wet spots that would have gone undetected otherwise.

Thermal cameras detect temperature by recognizing and capturing different levels of infrared light. This light is invisible to the naked eye. All objects emit infrared radiation, and it’s one of the ways that heat is transferred. The hotter an object is, the more infrared radiation it produces. Thermal cameras can see this radiation and convert it to an image that can be seen on a screen.

With the help of the Thermal Imaging Cameras, our crews have been able to find roof leaks, leaky pipes behind walls, and condensation problems. The use of these cameras also benefits the homeowner since it minimizes unnecessary demolition of walls, floors, etc.  

If you think you have water damage in your home, please call SERVPRO of Henry and Spalding Counties, and SERVPRO of Clayton County today at 678-432-3003.

** Source: https://www.howtogeek.com/294076/how-does-thermal-imaging-work/

Why Choosing an IICRC Certified Water Damage Restoration Company is Important

2/10/2020 (Permalink)

IICRC Certified

It is important to call an IICRC-certified professional company to help you with water damage in your home. At first, it may not seem like a big deal to tackle the problem with a DIY remediation (especially if there is not extensive damage) but it might end up costing you a lot more in the future if it wasn’t done properly.

Our highly trained technicians have the required training, knowledge and equipment to assess the damage, determine what category of water they are dealing with, and start the water remediation process right away.

All our technicians have gone through extensive training (at our corporate office and with our training specialist) and are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries. IF a company has this certification, it has proven that they have the resources and equipment to manage any number of jobs, small or large.

For help restoring your commercial or residential space after a water loss, call SERVPRO of Henry and Spalding Counties/SERVPRO of Clayton County at 678-432-3003

How a Leaky Fridge can Create a Huge Headache for Homeowners

11/12/2019 (Permalink)

Call us today- 678-432-3003

You should check to see if there are any sings of water damage around your appliances every couple of months.  A leaky fridge can create a lot of problems for the homeowner if it goes unnoticed for an extended period of time. If you see excessive moisture around the appliance, call an expert to determine the source and how extensive the damage is. Get it fixed as soon as possible to prevent further damage.

A small drip can damage the wall making the paint peel or bubble. Sheetrock becomes bloated and warps over time.

A slow drip can create major problems under laminate and tile floors and could affect the sub-flooring. This can also affect the cabinets around the appliance. Particle board cabinets are extremely prone to water damage. In some cases, it may be necessary to refinish or replace some cabinets.

If you see dark stains or mold on the walls or floors, call a professional that specializes in mold remediation. You can purchase a water leak detection alarm and place it behind the appliance. Depending on the bran, you can get a notification on your mobile device alerting you if a leak is detected.

The team at SERVPRO of Henry and Spalding Counties has specialized training and more than 20 year of experience in water damage restoration. Call us today- 678-432-3003.

Damage in your home? Better hire a professional

11/7/2019 (Permalink)

Call us at 678-432-3003

When your home or commercial property has been affected by water damage, you need to act fast and hire a professional company to mitigate the damage.

With more than 20 years in the business, SERVPRO of Henry & Spalding Counties, our crews have the required training, knowledge and equipment to assess the damage, determine what category of water they are dealing with, and start the water remediation process right away.

Our highly trained water technicians are available to help 24 hours a day, 7 days a week (including holidays) to help with any water emergency, big or small. The sooner we get started, the sooner we can make it like “It Never Even Happened.” 

It is important to call an IICRC-certified professional company to help you with water damage in your home. All our technicians have gone through extensive training (at our corporate office and with our training specialist) and are IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

If you need water damage restoration services…Call SERVPRO of Henry and Spalding Counties

8/1/2019 (Permalink)

If you recently experienced water damage in your home, you know how important it is to hire the right company to get the job done right the first time.

It does not take a lot of water to cause major damage to a home. If you see wet spots around your home, try to locate the source and call a water disaster restoration company right away…time is of the essence when it comes to water damage. You don’t want that small wet spot to turn into a major mold problem.

Our highly trained water technicians have the knowledge, expertise, equipment and the technology to restore your home and its contents to its preloss condition. Call SERVPRO of Henry and Spalding Counties for any of your water mitigation needs- 678-432-3003.

Why Call SERVPRO of Henry & Spalding Counties?

7/31/2019 (Permalink)

Let us give you a few reasons why you should call a trusted and reliable water restoration company like SERVPRO of Henry and Spalding Counties after experiencing a water damage in your home.

• We have more than 20 years of experience in the water restoration business. Danny and Patti Brown purchased SERVPRO of Henry and Spalding Counties more than 20 years ago and have been working tirelessly to make it one of the best in the industry. They have some of the most advanced water drying equipment and treatments.
• We are ready to handle any size disaster 24 hours a day, 7 days a week (including holidays). Our technicians know how important it is to act fast when it comes to a water emergency. They will act quickly and efficiently to start removing the water and stop further damage.
• Our team is IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified. This organization sets the standards for cleaning, inspection and restoration industry. Our team participates in ongoing training at our SERVPRO corporate offices and with our Training Specialist.

If you are dealing with water damage, call the experts at SERVPRO of Henry and Spalding Counties today. Contact us online or call us at 678-432-3003

What does Category 1, 2 and 3 Water mean?

7/12/2019 (Permalink)

One of the first things our water technicians learns while training is the difference between Category 1, 2 and 3 Water and how to treat each damage.

Category 1 Water just means it is clean water and it does not pose a risk if a person comes in contact with it. It could be from faucets, water fountains, the bathtub. Category 1 water can change to category 2 or 3 if it comes into contact with other sources, surfaces or materials.

Category 2 Water or “gray water” damage come from toilet bowls with urine, washing machines, dishwashers, and sump pump failures. This type of water contains a significant degree of chemical, biological or physical contaminants.

Category 3 Water or “black water” is the most dangerous type of classification. It is extremely unsanitary, since it contains pathogenic, toxigenic and many types of harmful bacteria. This type of water could cause sever illnesses or even death if ingested. Sewage backup, flooding, standing water and ground surface water are categorized as 3.

SERVPRO of Henry and Spalding Counties is available 24 hours a day and has the knowledge and experience to deal with any of these categories for water. Call us at 678-432-3003 and let us handle this disaster for you!

What happens once you call SERVPRO of Henry & Spalding Counties about a water damage

6/3/2019 (Permalink)

If you have any questions call SERVPRO of Henry & Spalding Counties at 678-432-3003

Our dispatcher will contact you to see what day and time works for you for our technicians to inspect the damage.  

The Crew Chief will call you and let you know that they are on their way and give you an estimated time of arrival.

They will conduct an initial inspection or walk-through, locate the source of loss and all the affected areas. They may ask you a few questions, such as how did the water damage occurred, when did it happen, etc.

After the crew chief determines what is affected by the water damage and how wet it really is, they will start to setup equipment and begin the mitigation process. They will discuss the plan of action with you, so you will always know what is going on.

Our highly trained technicians will make it “Like it never even happened.”

Our goal is to make our customers feel comfortable about having us in their home or business.

SERVPRO of Henry & Spalding Counties provides 24 hour fire and water damage restoration services

11/13/2018 (Permalink)

Call Us Today – 678-432-3003

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Henry & Spalding Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and a lot of your treasured possessions.  Timely response is the key to preventing further damage. SERVPRO of Henry & Spalding Counties arrives quickly and starts the water extraction process almost immediately. This instant response helps to minimize the damage and the cleaning and restoration costs.

Rest assure that we only employ highly trained restorations technicians certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

Call Us Today – We’re Ready To Help 678-432-3003

Dealing with broken supply lines in your home

11/13/2018 (Permalink)

If you have any questions, call us at 678-432-3003

Even though we are far from the ocean here in Henry County, that doesn’t mean we don’t deal with a fair amount of flooding in the area. Believe it or not most of the flooding calls we get come from broken supply lines in the home.

Supply lines are those thin hoses that run to the different appliances like refrigerators, dish washers, toilets, water heaters, washing machines, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often.

Swift bursts and slow drips can cause a considerable amount of damage which require flood mitigation and sometimes mold remediation. If you haven’t checked your supply lines in a while, now would be a good time to walk around your home and do so.

If you have any questions or concerns, please feel free to give us a call today- 678-432-3003. SERVPRO of Henry & Spalding Counties provides 24 hour fire and water damage restoration services

Appliances and Water Damage

8/3/2018 (Permalink)

Call SERVPRO of Henry and Spalding Counties today at 678-432-3003

Any of your appliances connected to a water line could potentially cause water damage. One of the most frequent problems that we see is water damage from a leaky refrigerator. Unlike other types of water damage, this can happen over a long period of time without the homeowner noticing it, since the damage is hidden under and behind the fridge.

If you have the ice maker connected to the water line, make sure the line fittings are secured. Check water valves and defrost drains for leaks or cracks.  If the fridge has a clogged defrost drain, the water will leak into the lower compartment of your fridge and run onto the floor. Condensation could be another reason why water is pooling around the fridge, since it can run down the walls and into the floor. The best way to avoid dealing with water damage cause by your fridge is to regularly check and maintain the appliance.

Source: https://www.hunker.com/12603583/my-refrigerator-has-water-on-the-floor-in-front-of-it-and-it-is-not-as-cold-as-it-should-be   

http://products.geappliances.com/appliance/gea-support-search-content?contentId=17382

We Specialize in Flooded Basement Cleanup and Restoration!

7/16/2018 (Permalink)

Basement Flooded? Call Us Today – We’re Ready To Help 678-432-3003

A basement can flood at any time, but specially now with the heavy rainfall we’ve had around Henry and Spalding Counties. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today – 678-432-3003

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Henry and Spalding Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Categories of Water

7/12/2018 (Permalink)

Give us a call at 678-432-3003!

Water damage can happen to anyone and at any point in time. In fact, it usually happens at the least opportune times; like the saying goes, “when it rains, it pours.” With this in mind it is important to be as knowledgeable and prepared as possible to handle a water damage situation in your home or building. As stated by the IICRC (Institute of Inspection Cleaning and Restoration Certification), which certifies and sets the standards for the cleaning and restoration industries such as SERVPRO, there are three categories of water that you need to be on the lookout for.

• Category 1 Water: This form of water comes from a clean and sanitary source (faucets, drinking fountains, showers, etc.) and does not pose a hazard if consumed by humans.
• Category 2 Water: This category of liquid is also referred to as “grey water” and contains a significant degree of chemical, biological or physical contaminants. If ingested by humans, this type of water can cause illness. Common examples of category 2 water include losses from toilet bowls, water discharge from dishwashers or washing machines, and sump pump failures.
• Category 3 Water: Refers to the worst classification of water and is known to be grossly unsanitary. It is also called “black water,” and it could cause severe illness or even death if ingested. Sources of this type of water include sewer backup, flooding from rivers or streams, and ground surface water or standing water.

If you ever run into a situation where you are dealing with any of these categories of water, give SERVPRO of Henry & Spalding Counties a call at 678-432-3003 and let us handle this disaster for you!

The DOs and DON'Ts for Water Damage From Contaminated Water

6/4/2018 (Permalink)

If you have any questions please call us at 678-432-3003

Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

• Do call SERVPRO of Henry and Spalding Counties as soon as possible at 678-432-3003.
• Do avoid all contact with sewage and items contaminated by sewage.
• Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

• Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
• Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
• Don’t use household fans to dry the structure and spread contaminants.
• Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us – 678-432-3003

Broken supply lines can be a major headache

11/16/2017 (Permalink)

SERVPRO of Henry & Spalding Counties is a phone call away...678-432-3003

Most people see that SERVPRO is a flood cleanup company and think, "I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't know is that most flooding calls we get come from broken supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

We are available to provide estimates to any supply lines that may be of concern.

Flooding In Georgia

8/10/2017 (Permalink)

According to the World Economic Forum, “in the last 20 years, flooding has been the most common natural disaster by far, accounting for 43% of all recorded events.” We can completely understand this with all of the rain and floods we have been having in Georgia this summer! You wake up on a Saturday morning ready to relax by the pool or go to the lake after a busy week at the office, only to see the dark clouds glooming over you. You see the trees shaking from the gusts of wind blowing by and you hear the thunder in the distance. You hope that the storm will “blow over” quickly, but then it begins to pour. You watch as the water accumulates across your property and then, just like that, the water is now intruding into your home. Now are you not going to be able to spend your weekend outside enjoying a dip in the pool, but your basement has become your own personal swimming ground! Take the measures to prevent additional damage to your home or office, then call SERVPRO of Henry and Spalding Counties to properly take care of the damage that has already been done.

If your home or commercial building is affected by a flood, give us a call day or night! Give us a call at 678-432-3003!

Join Our Team! Hiring Production Technicians Now

2/24/2016 (Permalink)

Do you love the challenge of leading a team and helping customers through a difficult situation? Do not miss your chance to join our nationally recognized company. As a Production Technician for SERVPRO of Henry & Spalding Counties, you will be making a difference in the lives of our customers each and every day. We have a sincere desire of helping make fire and water damage “Like it never even happened!” We are seeking a team member who has a great attitude, is able to work efficiently in high demand situations, and is dependable and energetic. Our idea of the ultimate candidate is one who is proactive, enjoys providing superior service, and loves taking ownership. As a valued member of our team, you will be part of a stable, growing company, offering state-of-the-art customer service and products throughout the United States. You will receive a competitive pay rate, with opportunity to learn and grow.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water/fire losses.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

Must have a professional appearance and great attitude.
Must have a valid driver license with a reasonable driving record.
Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft. Must be able to pass a drug test.
Because we provide 24 hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.

RECOMMENDED REQUIREMENTS:

Experience in the Fire and Water restoration industry.
IICRC WRT certification.

Please email your resume to sp8537@SERVPRO8537.com or visit our office to complete an application. 

SERVPRO of Henry & Spalding Counties
934 Dailey Mill Rd.
McDonough, GA 30253